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Coronavirus Updates

Latest Update (23/03/2021):

We will be reopening our Micheldever store on the 12th April in line with expected easing of government restrictions. Until then, our store is still open for click & collect orders. Our online store remains unaffected.

We look forward to seeing you back in store,
Tom and the team at TrailerTek

 

Previous Update (28/12/2020):

Due to Tier 4 restrictions within our store region, we have to close our showroom to browsing. However, it is still open for click & collect with contact-free pickups available. We apologize for this inconvenience and we'll be sure to open as soon as restrictions ease.

We look forward to seeing you back in store soon,
Tom and the team at TrailerTek

 

Previous Update (07/12/2020):

With the national restrictions ending and the return to tiered restrictions, we are able to reopen our showroom. The reopening comes with the restrictions that you have come to expect; limited number of people in store, social distancing and the necessity of a face covering whilst in store. For your safety we regularly sanitize all counters and ensure regular hand washing is carried out by all members of staff.

Our online store and next-day UK delivery times remain for anyone who prefers the safety of ordering online.

We look forward to seeing you back in store,
Tom and the team at TrailerTek

 

Previous Update (02/11/2020):

Following the recent government announcement, we will be closing our showroom from Thursday 5th for the duration of the national lockdown. During this time all online and telephone orders are unaffected with normal delivery times. We are still able to offer a click & collect service (arranging pick-up from outside of the store). Due to this and the festive season, our delivery providers may experience some small delays. We appreciate everyone's patience during this time.

We thank everyone for their care and understanding during this unprecedented time. We will open our store as soon as it is safe to do so.

Stay safe, look after yourselves and your family,
Tom and the team at TrailerTek

 

Previous Update (28/03/2020):

Please be assured we've made sure our staff, customers and community are safe during this uncertain time:

• Customer Service Staff Working From Home
• Showroom Closed To Customers
• Warehouse Staff Working Alternating Shifts
• Rigorous Warehouse Cleaning Procedures
• Contactless Exchange With Couriers

Our delivery times are largely unaffected. However, our couriers (DPD & Royal Mail) may take an extra 1-2 days to deliver your goods due to the extra measures they are also taking. Our team appreciate your continued support and cooperation with us during this period of uncertainty. We will keep you posted with further updates.

 

Previous Update (24/03/2020):

From everyone here at TrailerTek, we hope you are staying safe during these scary and uncertain times. Our thoughts are with anyone affected by the Coronavirus.

We're working hard to ensure all our orders go out to you as normal, we've made sure our warehouse has all the necessary safety procedures in place to help protect our staff, customers, and community. Please note, we have temporarily closed our showroom to reduce any unnecessary contact.

We are striving to keep our warehouse and all our customer service channels open for as long as possible so please feel free to contact us as normal. Our customer service email address (sales@trailertek.com) and phone number (01962 77 49 88) are available if you need us for expert trailer advice, ordering or just a general chat.

We thank everyone for their care and understanding during this unprecedented time.

Stay safe, look after yourselves and your family,
Tom and the team at TrailerTek