FREE UK DELIVERY - on orders over £85
SAME DAY DISPATCH - on orders before 2pm

Problems with payment?

If you are having problems completing the payment form, please make sure you’ve entered all your details correctly. This includes your house name/number and your postcode.

Failed Payments

Payments that fail generally have one or more of the following errors, so it’s well worth checking what you’ve entered:

  • Incorrect billing address (Card holder registered address)
  • Incorrect Card number entered
  • Incorrect Security number entered
  • Incorrect Expiry date entered
  • Incorrect spelling of cardholder name
  • Incorrect password entered if Verified by Visa or MasterCard® SecureCode™ is presented
  • Too many failed attempts at payment in a short period of time
  • Cookies


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If you're still having an issue making payment, please contact us and we can either assist your online purchase or take payment over the phone.