Sending an item back
If you've ordered within 30 days and are unhappy with your part or accessory, you can send it back to us for an exchange or refund. Here's a quick guide on sending your item back...
1. Securely package your item up, making sure to keep all product packaging in tact
2. Include your packing note in the parcel or order number
3. Write your choice and reason for return/exchange
4. Send your items back to us (we recommend a tracked service)
Warren Farm Cottages
Winchester SO21 3AS
If you want your item exchanged we'll usually contact you to discuss any cost difference and delivery. For refunds, we'll return the cost of your order back to your original payment method.
For more help contact us.